Pick your charge point from the map, or enter its ID number in the search bar.
If you would like to request a charger near to your house, please enter the details using the button below and we will contact the local council!
If you need to talk to us for a specific reason, please complete this form and one of our friendly team will get in touch you!
Take a look at our range of charging plans and pick the one that’s right for you.
How to charge
Once you’ve located a convenient charge point, park up, plug in and start your charging session.
Every day we are working hard with local councils up and down the UK to bring more convenient and reliable charging points to a street near you.
Frequently Asked Questions
How do I use a Liberty Charge charge point?
The easiest way to start your charge is to use your phone camera to scan the QR code on the side of the charge point, which links to our website.
Locate the charge point you’re at on our interactive map, or simply search for the ID number shown on the front of the charge point. Simply select the charger you’d like to use and follow the prompts to start a charge session.
If it’s your first time using our network, you will need to enter your payment details (and your contact details if you’d like a billing receipt).
Alternatively, you can download the Liberty Charge EV app from the App or Play store, select ‘Find a charge point’ from the menu and follow the same steps as above.
My vehicle won’t start charging. What should I do?
If you can’t get the charger to work, please check the settings on your car to ensure no charge timers are active. Next, make sure that you are plugged in to a charger with the same Charge Point ID as the one you are trying to access on the app or website.
If you are still unable to charge, our friendly customer support team are available 24/7 to help you out. You can give them a call on 0330 111 5335.
What are your rates?
What you pay for charging may vary depending on which charge point you are using, as well as which plan you are on with us. Please check the app, website and charging point prior to starting your charging session to determine the rates payable at the charge point.
More details on our pricing can be found here.
Do I have to pay for parking at a charging station?
The rules governing parking bays depend on where they are located. You should always check the local signage to determine what regulations apply in order to avoid any penalties.
Please note we have a day-time idle fee of 8p/minute, which applies after 4 hours of plugged-in time, if your vehicle is no longer charging.
The idle fee is only applicable in daytime hours (9:30am – 6:30pm Monday to Sunday), so charging overnight will not be subject to idle fees until 9:30am the next morning. The fee is applicable to both members and PAYG users.
The fee is there to ensure the chargers are vacated when charging is finished, so that other users get a chance to fill up.
Can I charge even if there isn’t a dedicated EV bay marked?
Bay marking is the responsibility of the local council. Some of our charge points do not have dedicated EV bays marked next to them, but they’re open for charging – just check the signage next to the charger to check whether any parking charges apply.
About Liberty Charge
At Liberty Charge we want everyone to be able to conveniently access a public charging point close to their home, especially when they don’t have the ability to charge on a driveway. This way you can plug in and leave your car to charge at the time most suitable to you.
We believe that reliable charging points in residential areas, backed-up by our great 24×7 customer support, will encourage more people to buy an Electric Vehicle. Using only 100% renewable energy this will make not only our local communities cleaner and greener it will also help the world.
To achieve this, we work in collaboration with local councils across the UK to open up fast and rapid charging opportunities in easy locations for their local residents.